Frequently Asked Questions Print

 

Do you have estimate appointments available on weekends or evenings? FAQ
We typically do not have weekend or evening appointments available. Estimate appointments can be scheduled Monday through Friday during business hours (9:00am-5:00pm). We recognize that week day appointments may be challenging for some homeowners. However, we believe that your home is in most cases your largest investment. Choosing a contractor for any home improvement service is an important process which may require a homeowner to take time from work, etc.

I have a project that I need done right away; can you fit me in your schedule in the next week?
On average, our project schedule is scheduled four to six weeks in advance, up to eight weeks during the summer. While we would like to accommodate everyone’s timeframe for completion, our schedule is operated on a first come, first serve basis. We believe that adjusting current projects scheduled to “fit” other projects in is not only a poor business practice, but also compromises our mission to provide both a quality job and a quality experience.


I need one wall painted. Do you do small jobs? 
We have a $1,000.00 project minimum. However, we do waive the project minimum for previous customers. 

I received several estimates; why is yours the highest? 
Occasionally, homeowners inquire what and/or why there is a cost discrepancy when comparing other estimates received. Not only do we welcome the inquiry, but we encourage homeowners to ask questions about all the estimates they receive. The questions may include clarifications, adding more specific detail so to eliminate any question of the services to be provided, or to simply gauge responsiveness and attention to detail from the service provider. In most instances a lower bid explanation ultimately comes down to communication between the homeowner and potential contractor. Often, it’s the questions that haven’t been asked by the contractor OR asked by the homeowner that will dictate the cost structure of an estimate. If the high expectation level has not been determined by the contractor OR communicated by the homeowner in most instances a lower bid is submitted. Always try to compare apples to apples when reviewing estimates from any service provider! Usually there is a reason behind the price difference, whether it’s product, quality, level of preparation, etc. Please visit our featured project page to learn more. 

What type of paint products does Progressive Painting use?
Primarily we apply top of line Sherwin Williams paint products. Sherwin Williams offers a wide range of products and colors and has excellent paint matching services. However, we will gladly apply preferred (high-quality) manufacturer’s products at the homeowner’s request. A list of our preferred manufacturer’s and local vendors can be found under the homeowner resource page.


Will Progressive Painting leave touch up paint?
Yes; touch up paint is left, marked, and sealed for all paints /colors used; this includes exterior and interior projects. Paint has an average shelf-life of *4 to 5 years if sealed properly and stored in a stable environment. 
*Manufacturers vary; for product specific shelf-life information please visit the manufacturer website or feel free to contact us to obtain further information.

 Does Progressive Painting use sub-contractors?
Absolutely not! We employ full-time painters year round with a combined experience of over 40 years. We do not employ inexperienced college students as summer help nor do we use “Day Laborers”. We take pride in our workmanship and ability to communicate with a homeowner effectively throughout every step of the project, from estimate to completion. Sub-contractors tend to become the middlemen and therefore create a break down in communication from the company to the homeowner.